Booking Terms and Conditions

Terms and Conditions for Bookings and Cancellations
Plumbed Right – Perth, Western Australia

1. Booking Confirmation
Once your booking is confirmed, you’ll receive a message with your job number, scheduled date and time, and job address. Bookings are subject to availability and are only confirmed once you receive this notification from Plumbed Right.

2. Cancellation Policy
Our cancellation policy is in place to help manage both your time and ours. Preparing for each job requires gathering specific tools and materials, and often our team has already started traveling to your site well in advance of the scheduled time. Short-notice cancellations mean our team is left without sufficient time to reassign their schedule, resulting in lost time and expenses.

• Cancellations with Less Than 24 Hours’ Notice: A $270 +gst cancellation fee will apply if you cancel with less than three hours’ notice. By confirming your booking, you agree to this fee, which covers costs related to preparation and travel. This fee is enforceable and may be pursued legally if necessary.

3. No-Show Policy
If our team arrives at the job address and cannot access the property for any reason, it will be considered a no-show, and the $270 +gst cancellation fee will apply. By confirming your booking, you agree to these terms, including the enforceable fee.

4. Rescheduling
We’re happy to reschedule appointments with advance notice. To reschedule, please contact us at 0499 281 430 or email michael@plumbedright.biz. Rescheduling with less than three hours’ notice may incur the $270 +gst fee, which is enforceable under these terms.

5. Payment Terms
Payment is due upon job completion unless otherwise arranged prior to the appointment. Any outstanding balance, including any applicable cancellation fees, must be cleared before additional work can be scheduled. Failure to pay may result in legal action to recover the balance due.

6. Service Modifications
If there are changes to the scope of work or specific requirements, please notify us in advance so we can adjust our scheduling and pricing as needed.

For full terms and conditions, including warranty and liability information, please visit our website at https://www.plumbedright.com.au/terms-and-conditions.

By booking with Plumbed Right, you agree to these terms, including all fees and policies outlined here, and understand that any fees incurred are enforceable under law. Thank you for choosing Plumbed Right, proudly serving Perth and surrounding areas in Western Australia.